Shipping Policy

Last Updated: [January 12, 2025]

Thank you for choosing us. This shipping policy outlines how we process and ship your orders.

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1. Processing Time

All orders will be processed within 1-3 business days.

No shipping or delivery on weekends and public holidays.

If your order is large, shipping may be delayed by a few days. We will notify you of any significant delays.

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2. Shipping Methods and Delivery Time

We offer worldwide shipping. Estimated delivery times are as follows:

• Standard Shipping: 7-15 business days

• Express Shipping: 3-7 business days

• Local/Domestic Shipping (if applicable): 2-5 business days

Delivery time may vary depending on your location, customs clearance status, and carrier delays.

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3. Shipping Costs

Your order shipping costs will be calculated and displayed at checkout.

Free shipping is available for orders exceeding a certain amount in some regions.

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4. Order Tracking

After your order is shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information updates may take up to 48 hours.

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5. Customs Duties, Taxes, and Other Fees

Your order may be subject to import duties, taxes, or other customs fees, which are levied by your local government.

These fees are borne by the customer.

We are not responsible for delays caused by customs.

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6. Incorrect Address or Undeliverable Package

Please ensure your shipping address is accurate.

We are not responsible for lost or delayed packages due to the following reasons:

• Incorrect or incomplete address

• Refusal to accept delivery

• Failed delivery

Reshipment may incur additional costs.

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7. Lost or Damaged Package

If your package is lost in transit or arrives damaged, please contact us within 7 days of receiving it.

We will assist you in submitting a claim or arranging a replacement. ⸻

8. Contact Us

If you have any questions about our shipping policy, please contact us:

Email: support@perfume.com

WhatsApp / WeChat: +1 5109774862